At StromPlay, we are committed to providing a high-quality streaming experience. If you are not satisfied with your subscription, we offer a 7-day money-back guarantee from the date of purchase.

Eligibility for Refund To be eligible for a refund, you must submit your request within 7 days of your original purchase date. Refund requests submitted after this period will not be accepted.

How to Request a Refund To request a refund, contact our support team via WhatsApp or email with your order details and reason for the request. We will process your refund within 3-5 business days.

Non-Refundable Circumstances Refunds will not be issued in the following cases:

• Your subscription has been active for more than 7 days

• Your account has been suspended due to a violation of our Terms of Use

• You have requested a chargeback through your bank or payment provider

Subscription Renewals All subscriptions are non-recurring. You will never be charged automatically. It is your responsibility to renew your subscription manually if you wish to continue the service.

Contact Us For any refund-related enquiries, please contact our support team via WhatsApp at

+1 (609) 623-6916 or through our Contact Us page.